Consumer Insights Lead

Airbnb·United States·Posted 12 November 2026

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About the role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: You will be joining Airbnb's Consumer Insights Team. The mission of the team is to elevate human insight to fuel smarter decisions across the business. You'll work in a collaborative, fast-moving environment where curiosity and consumer empathy are deeply valued. You'll report to the Sr. Consumer Insights Lead, Marketing. Your primary partner will be the Airbnb.org team, and you'll also work with cross-functional partners across Marketing and the broader research team. The Difference You Will Make: In this role, you will be the dedicated insights partner for Airbnb.org, owning the research agenda that helps .org grow awareness, engage hosts and guests, and build a community of supporters. You will also be Airbnb.org's link to Airbnb's broader research team, making sure .org benefits from the full…

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