Manager, Travel Services - English Speaking (Alphaville, SP)

Navan·São Paulo, Brazil·Posted 29 October 2026

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About the role

The Travel Service Manager oversees a team of Business Travel Consultants and has overall accountability for the success of their teams performance. They have overall responsibility for supporting the goals of Navan whilst retaining a best in-class degree of service focus and a culture of inclusion, trust and team spirit. Travel Service Managers lead, direct, motivate, challenge, develop and monitor their team towards our service philosophy: We are providing industry-leading service to our customers for them to have an exceptional and seamless travel and expense experience, while achieving unparalleled efficiency levels. NOTE: Candidates must reside in São Paulo (the office location is in Alphaville, Barueri) and be willing to work in the office (5 days a week) for consideration, or willing to relocate. Please submit all applications in English. What You’ll Do: Ensure your team is developing through regular review of interactions, coaching sessions and 1:1 meetings Have an in depth understanding of travel consultants daily responsibilities by conducting email, voice and chat interactions Perform Quality Evaluations on travel consultant interactions, effectively interrogating…

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