Senior Product Manager, Traveler Support & Trip Management

Navan·Tel-Aviv, Israel·Posted 26 October 2026

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About the role

At Navan, “It’s all about the user. All of them.” We’re passionate about creating seamless, personalized travel experiences for business travelers around the globe. We are looking for a Senior Product Manager, Traveler Support & Trip Management for our Navan Edge team in Tel Aviv . Your mission is to make every stage of business travel feel connected and effortless—from getting help when plans change to managing the details after a booking is made. You’ll shape how travelers get support through Navan Edge, bringing together AI, concierge services, and support integrations to resolve needs quickly and thoughtfully. You’ll also lead post-booking initiatives that help travelers stay informed, manage their trips, and handle changes with confidence. What You’ll Do Own the Traveler Support Experience: Lead the support journey, from identifying a traveler’s need to connecting them with the right self-service, AI, human support, or concierge solution. Build Connected Support Integrations: Partner with internal teams and external providers to connect support tools, systems, and workflows, helping travelers get timely and consistent assistance. Shape AI and Concierge Experiences: Design…

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