Customer Success Manager, Services (US)

Whop·Brooklyn, NY·Posted 5 November 2026

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About the role

MISSION Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop. ROLE You get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow. This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop. WHAT YOU’LL DO - Onboard new services customers and get them live fast - Move their payments and billing onto Whop - Roll out to additional locations for multi-site operators - Spot accounts at risk early and fix the problem yourself - Hand healthy, growing accounts to the account team WHAT WE’RE LOOKING FOR - Operator background in services, field service, or industrial businesses - Top performing CSM or onboarding lead in field service, industrial, or payments software - Experience with owner-operated and family businesses - Comfortable talking to an owner without a script COMPENSATION / PERKS - Compensation range: $200,000 to…

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