Head of Payment Relations

Whop·Palo Alto, CA·Posted 26 October 2026

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About the role

Head of Payment Relations at Whop Palo Alto, CA · Full-time, in office About Whop Our mission is to deliver everyone a sustainable income. Today, 50,000+ people make money on Whop every month, and this year our users will earn more than $7B. We’re building for a world where 1 billion people earn money on Whop every month. The role Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage. What you’ll do - Own relationships with our payment partners and run weekly check-ins with each of them - Monitor dispute and chargeback rates, card network program exposure, reserves and fines across partners, and spot problems before they escalate - Work closely with our Head of Compliance to flag and resolve compliance issues quickly What we’re looking for - Experience in account management, partner management or payments risk at a PSP, acquirer or high-volume merchant or platform - Fluency in disputes and chargebacks, card network monitoring programs, and how processors make risk decisions - A track record of building trusted relationships with senior…

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