Fraud Analyst, Risk Operations (Contractor)

Whop·Remote·Posted 27 October 2026

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About the role

ROLE You decide who gets to make money on Whop. You review businesses and users, stop fraud before it costs anyone money, and make sure every merchant and buyer caught up in a Risk Operations decision gets a fair, case-by-case review. When the policy or the tooling gets it wrong, you work with Risk to fix it. This is a very high agency role with a lot of freedom and a lot to own. You own your queue, the policies behind it, and every call you make. WHAT YOU'LL DO - Audit businesses and users on a regular basis to decide if Whop can support them - Manage risk as each situation changes, and decide which businesses earn elevated privileges - Assess flagged KYC and KYB in order to keep Whop compliant with OFAC guidelines - Work with Customer Support to make sure policy is communicated consistently across the platform - Adjudicate refund requests between merchants and sellers - Be thorough on every case. When something looks off, follow it all the way. A bad refund means checking the merchant. A dispute rate that is "not that bad" still gets a full look - Flag unclear policy for review and provide recommended changes at your discretion WHAT WE'RE LOOKING FOR -…

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