Chargeback Specialist

Weave·Weave - Headquarters (Lehi, UT)·Remote·Posted 19 October 2026

Apply with a tailored CV View on Weave's site

About the role

Our Payments Risk Management Team is seeking a highly motivated and detail-oriented entry-level Chargeback Specialist to join our growing team. In this role, you will play a critical part in protecting company revenue, managing customer disputes, and ensuring a smooth experience for our merchants. This is a hybrid position (remote/in-office) reporting to the Payments Risk Manager. - This position will be hybrid (remote/in office) based out of our Lehi, UT HQ. - Reports to: Payments Risk Manager WHAT YOU WILL OWN - Guided Dispute Resolution: Manage a small, guided caseload, ensuring timely updates and clear communication to merchants for all assigned cases. - Evidence Collection: Gather evidence and submit responses using established checklists and workflows, focusing strictly on adhering to network regulations. - Process Management: Own the timely submission of responses to maximize the success rate of assigned disputes. - Outcome Communication: Clearly communicate both positive and negative dispute outcomes to merchants to maintain transparency and trust. - Funds Oversight: Oversee the collection and return of disputed funds while maintaining accurate…

This is a summary of the advert. The full description and the application are on Weave's careers site.

Apply faster with Prepper

A version of your CV tailored to this Chargeback Specialist role.
A cover letter written from your CV and this advert.
Prepper can fill in Weave's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Weave

Prepper is independent and not affiliated with Weave. Roles are listed from the employer's public careers system and removed when they close.