Renewals Manager

VTS·New York, New York, United States·Posted 12 November 2026

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About the role

VTS is looking for a Renewals Manager to join our New York office and take ownership of a core part of our business: retaining the revenue that supports our long-term growth. You’ll manage a book of business, while working closely with Client Success, Sales, RevOps, and Product - turning the value customers see in VTS into multi-year commitments through a clear, process-driven approach. The role offers real ownership, direct visibility into company performance, and the chance to work with leading owners, operators, and brokers. We’re looking for someone who is self-motivated and coachable with a proven record in applying AI to their daily routine. If that sounds like you, we’d love to hear from you! Role Overview As a Renewals Manager, you will be a strategic, commercially driven professional responsible for protecting and growing revenue across our SMB and Mid-Market customer portfolio. Sitting at the intersection of Sales, Customer Success, and Revenue Operations, you will lead end-to-end commercial renewal negotiations, preserve account economics, drive multi-year contract renewals, and identify opportunities to increase ARR. To thrive in this role, you are commercially driven,…

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