Senior Customer Success Manager

MongoDB·Dubai·Posted 13 November 2026

Apply with a tailored CV View on MongoDB's site

About the role

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Dubai for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for…

This is a summary of the advert. The full description and the application are on MongoDB's careers site.

Apply faster with Prepper

A version of your CV tailored to this Senior Customer Success Manager role.
A cover letter written from your CV and this advert.
Prepper can fill in MongoDB's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at MongoDB

Prepper is independent and not affiliated with MongoDB. Roles are listed from the employer's public careers system and removed when they close.