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Regulatory Operations Associate

Via·New York City·Posted 10 November 2026

About the role

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Regulatory Operations Associate , you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments. This role is based in NYC with a 3x per week office requirement. What You’ll Do Daily Compliance Execution: Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA). Audit & Records Maintenance: Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready. Tooling & Data Entry Workflows: Utilize internal operational tools, AI-assisted reporting workflows,…

This is a summary of the advert. The full description and the application are on Via's careers site.

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