Regulatory Operations Lead
Via·New York City·Posted 5 November 2026
About the role
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Regulatory Operations Lead, you will lead complex compliance and operational programs directly supporting Via's transit partnerships. You will oversee end-to-end regulatory operations, ensure strict adherence to public transit rules and safety standards, integrate modern AI-driven operational tools, and drive strategic cross-functional execution. **This role is based in NYC with a 3x per week office requirement.** What You’ll Do: Regulatory Compliance & Governance: Manage and ensure full compliance with federal, state, and local transit regulations, accessibility mandates (e.g., ADA), and contractual public transit requirements (e.g., FTA). AI & Automation Integration: Modernize operational compliance by integrating AI tooling, automated reporting pipelines, and predictive risk detection; replacing legacy transit paperwork with scalable AI solutions. Operational Performance & Risk Management: Build the analytical infrastructure to monitor service-level agreements, conduct strategic…
This is a summary of the advert. The full description and the application are on Via's careers site.
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