Operations Manager

Via·Sioux Falls, SD·Posted 5 November 2026

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About the role

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. **This is a fully in-person position with the expectation that you will be onsite 5 days per week.** What You’ll Do: Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service Turn rider and community feedback into tangible improvements, spotting patterns and…

This is a summary of the advert. The full description and the application are on Via's careers site.

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