Customer Advocate

Apollo·Office - Manila, Philippines·Posted 11 November 2026

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About the role

The Role: Apollo.io is looking for a high-performing, sales-driven Customer Advocate Representative who thrives in a fast-paced environment and has a passion for turning customer conversations into closed business. In this role, you'll play a key part in driving revenue and accelerating conversions through real-time chat and calls interactions. This is a dynamic opportunity for someone who is both a product expert and a strategic seller—someone who can deeply understand customer pain points, offer consultative solutions, and influence purchasing decisions during every touchpoint. Daily Responsibilities: - Drive revenue through live chat and calls by identifying buying signals, delivering persuasive product insights, and converting interest into sales - Go above and beyond to ensure client satisfaction and success at all times - Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of Apollo - Proactively upsell and cross-sell relevant product features that match the customer’s business goals - Meet or exceed chat-to-close rate targets, monthly revenue quotas, and other performance KPIs - Respond to inquiries…

This is a summary of the advert. The full description and the application are on Apollo's careers site.

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