Account Manager, SMB

Apollo·United Kingdom·Posted 8 May 2026

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About the role

As an Account Manager within our SMB segment (1 to 200 employees), you will drive expansion revenue and retention across a book of business (~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a hybrid role, three days in office. Day in the life… Pipeline & Sales Process Execution - Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less. - Negotiate a high volume of renewals (~10) each month within your book of business. - Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers. - Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per…

This is a summary of the advert. The full description and the application are on Apollo's careers site.

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